Privacy Policy

Art. 1. General Provisions
We, kondov.net, are committed to ensuring the confidentiality and protection of your personal data, in our capacity as controller of the personal data you provide to us.
This Policy explains when and why we collect personal data (“personal information” and “personal data” are used as identical terms in this Policy) about people who visit our website and use our services, how we use this data, the terms and conditions under which we may disclose such data to third parties and how we keep the data.
We are entitled to amend this Policy at our discretion, so please make sure you are familiar with the current Privacy Policy. By using our website and the services provided, you agree to be bound by this Policy.
Any inquires concerning this Policy can be sent to the following e-mail: orders@kondov.net

 

Art. 2. About Us
We at kondov.net provide services, products, or general information about our business.
Our registered address is Kondov Ecoproduction Ltd, 1407 Sofia, 9 Liubotran street. The use of “we” and “us” along with any verb in the first person plural in this Policy shall stand for kondov.net

 

Art. 3. How We Collect Personal Data
When you visit our website kondov.net, we receive data about you, for example when you send a request for an offer/information, or in the process of requesting, ordering, and using the services provided on the website.

 

Art. 4. Type of Personal Data We Collect
We only collect basic personal data about you, which does not include special categories of personal data (“sensitive data”). The personal data we collect may include the name, address, e-mail, telephone number, other data, required by the Accounting Act and other statutory regulations, as well as information about which pages were visited and when.

 

Art. 5. Why Do We Collect Your Data
We collect your personal data in order to provide you with the services offered through this website, within the framework of a service provision contract between us, as well as information requested by you or explicitly agreed with. We will not collect personal data that we do not need for the purposes above.

 

Art. 6. How We Use Your Data
We may use your data to:

  • Provide the services you have requested, including processing your orders and fulfilling our obligations arising under the contract between us;
  • Provide new information directly associated with the services you have requested;
  • Respond to inquiries and provide you with the information requested, including assistance in resolving issues arising in concern with your inquiries;
  • Use re-marketing through trusted sites, including Google AdWords and Facebook;
  • Look for your opinions or comments about the services and products/training we provide;
  • Conduct statistical analyzes and other analyzes to improve our services;
  • Ensure the protection of your best interests in the use of our website or services;
  • Notify you about any amendments in the general terms and conditions, the privacy policy, or our services.

 

Art. 7 How Long is Your Information Kept
We shall keep your personal data only to the extent and for as long as it is necessary for the respective operations for which they are provided, or as provided in a contract between us, in compliance with the requirements and deadlines provided for in the Accounting Act, tax laws, and any valid and applicable statutory regulations of the Republic of Bulgaria.
The data you provide for marketing purposes shall be kept until you notify us that you no longer wish to receive relevant information from us.
After achieving the purposes of your personal data processing, we will delete them.

 

Art. 8. Who Will Have Access to Your Data
We shall not sell, lease, or share your data with third parties for marketing purposes.
We may disclose your data to third parties – service providers, subcontractors, and other associated organizations only for the purpose of completing tasks and providing services for you on our behalf.
However, when we use third-party service providers, we only disclose the personal information that is necessary to provide the service, and we shall have a contract in place with the relevant third party that requires it to protect your data and not use it as its own for direct marketing goals.
We shall not provide your data to third parties for their marketing purposes unless you have requested so, or it is required by law, a judicial act, or to prevent fraud or other crime.
We work with various third parties – service providers – in order to provide you with quality and reliable services. When you research or purchase one of these services, the relevant third-party service provider shall use your data to provide you with information and to fulfill its obligations arising in this regard under relevant contracts. In certain cases, they shall act as a data controller, so we encourage you to read their privacy policy. These third-party service providers shall share your data with us and we shall use it in accordance with this Privacy Policy.
Any provision of your data to state authorities can be done only in the cases provided by the law and to the extent that does not exceed the purposes for which they are requested.
The Personal Data Protection Commission exercises legal control over the personal data processing process and we shall provide full access to our personal data registers under the relevant legal terms and conditions.

 

Art. 9. Where Do We Process Your Data
All personal data processed by us are processed in Bulgaria, but for hosting and maintenance purposes this information is located in Bulgaria. No third parties shall have access to your personal data, except when required by law.

 

Art. 10. In What Cases We Will Contact You
You shall have a choice whether to receive information from us or not.
We may contact you freely when and to the extent necessary to perform the services you have requested, the obligations under a contract between us, to provide new information directly associated with the services you have requested in response to your inquiry, for the purpose of keeping your best interests in concern with the use of our website or services or based on a legal requirement. We are entitled to send an e-newsletter with the website news for which you have subscribed with your e-mail address.
We shall not contact you for marketing purposes by e-mail, telephone, text message, or mail unless you have given us your prior explicit consent, or the communication is directly related to you and meets the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679).

 

Art.11. How You Can Access, Correct, or Delete Your Personal Data
At any time you are entitled to request the following from us:
access to your personal data collected in the process of services provision and use, including confirmation of whether we process your personal data, what categories of data we process, the purposes of this processing, and the recipients to whom the data is disclosed, as well as a message with a copy of your personal data being processed and their source;
correcting information that you have requested from us when it has become incorrect or out of date, e.g. to your email address, and any other data;
deletion or blocking of your personal data when their processing does not meet the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679);
notification about this correction, deletion, or blocking of any third parties to whom your personal data have been disclosed, except when this is impossible or requiring excessive efforts.
The action you desire regarding any granting of access, correcting, deletion, or blocking personal data shall be performed only in relation to your personal data. It is free of charge.
In order to request access, correction, deletion, or blocking of your personal data that we process, you need to send us a written request containing:
1. name, address, and other data for identification of the respective natural person;
2. description of the request;
3. preferred information provision form under Art. 28, para. 1;
4. signature, date of submission of the application, and contact address;
5. a notarized power of attorney, when submitted by an authorized proxy. The application can also be signed with an electronic signature.
The application shall be sent to email: orders@kondov.net
We will comply with your request for access, correction, deletion, or blocking within 14 days, subject to any legal requirements and exceptions in this regard.
You shall be notified of the decision to perform the requested action or the refusal to do so in accordance with the requirements of the law. Any notification in this regard shall be sent to you by registered post service or may be received in person against a signature.

 

Art. 12. How Can You File an Objection or Complaint against Personal Data Processing
In cases provided by law, you are entitled to:
object, before us, against the processing of your personal data if there are legal grounds; where the objection is justified, the personal data of the natural person concerned shall no longer be processed;
object to your personal data processing for direct marketing purposes;
be notified before your personal data is first disclosed to third parties or used on your behalf for the purposes of the preceding paragraph of this article, giving you the opportunity to object to such disclosure or use.
If you wish to make any complaint about the way your data is processed, you can contact us at orders@kondov.net. If you are not satisfied with our reply or if you think that we are not processing your data in a lawful manner, you can contact the competent personal data protection authority – the Personal Data Protection Commission.
Address: 2, Prof. Tsvetan Lazarov Blvd., City of Sofia, BG-1592
Tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, Fax: 02/915 35 25
E-mail: kzld@cpdp.bg
Web: www.cpdp.bg

 

Art. 13. Available Security Measures to Protect Your Data from Loss, Misuse, or Alteration
When you provide us with your personal data, we shall take action to ensure that it is processed in a secure manner. The website www.kondov.net uses an SSL certificate secure communication protocol. The HTTPS authenticates the website and the corresponding web server on which it is uploaded. It also encrypts the client and server connection in both directions, which provides protection against eavesdropping, forging, or falsifying message content. In practice, this provides sufficient guarantees that the user is linking to the correct website (and not a fake copy), and ensures that the content of messages between the user and the website cannot be read or tampered with by third parties. Further information about HTTPS (https://bg.wikipedia.org/wiki/HTTPS).
Non-sensitive information (your email address, etc.) is usually transmitted over the Internet and 100% security can never be guaranteed. In this regard, even though we strive to protect your information, we cannot guarantee the security of the data you send us, and you do so at your own risk. Once we receive your data, we shall make every effort to ensure its security on our systems.

 

Art. 14. Profiling
We shall not use any automatic decision-making or profiling.

 

Art. 15. Cookies
Like many other websites, ours uses cookies too. Cookies are small, separate packets of data sent by an organization to your computer to recognize you when you visit. They collect statistics about your browser's actions. This allows us to track patterns of user traffic as well as develop statistical analyzes of the use of services, such as the time spent on the website and the pages most frequently visited. Cookies do not identify you as an individual, and the aggregated statistics do not include personal information. Cookies help us improve the website and provide a better-customized service.
By agreeing to use this website and its services, you consent to the use of cookies, including Google Analytics cookies.
If you prefer not to receive cookies while browsing the website or via HTML formatted emails, you may refuse them. To do this, you can set your Internet browser to warn you before accepting a cookie or to refuse cookies when it alerts you of the presence of a cookie. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings you can use the Help option in your browser for further details.

 

Art. 16. Links to Other Sites
Our website may contain links to other websites operated by other organizations. This Privacy Policy applies only to our website, so we encourage you to read the privacy statements of other websites you visit. We shall not be liable for the security policies of other websites, even if you use links from our site to access them.
In addition, if you access our website through a third-party site, we cannot be held liable for the privacy policies and practices of the owners and administrators of the relevant third party's website, and we encourage you to review its privacy policy.

 

Art. 17. Transfer of Personal Data outside Europe
As part of the services provided by us, the data you provide us with may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws as Bulgaria. By providing your personal data, you give your consent to this transfer, storage, or processing. If we transfer your information outside the EU in this way, we will take appropriate security measures to ensure the protection of your personal data in accordance with this Privacy Policy.
If you use our services while outside the EU, your data may be transferred outside the EU in order for us to provide you with these services.

 

Art. 18. Review of this Policy
We shall regularly review this Policy to ensure the quality and lawful protection of your personal data. This Policy was last updated in March 2018 and is in line with the General Data Protection Regulation (Regulation (EU) 2016/679).

Markets

We export more than 90% of our finished products to international distributors.

European markets

We are currently present on the European markets in Germany, France, The Netherlands, Sweden, Romania, Greece, Belgium, Austria and the UK. 

Partners worldwide

We have been exporting to the US since 1993. Outside of the EU, we have also partners in Australia, New Zealand, Kuwait and other countries

Bulgarian market

The production output designated for the Bulgarian market has increased steadily, with the main focus put on organic cheese.

  • Lloyd`s Register LRQA

    Certificate of approval according IFS food version 6

  • Certified according to EC regulation No 889/2008 and EC Regulation No 834/2007
    Certified according to USDA / NOP
    BG–BIO-07, EU Agriculture

    Certified according to EC regulation No 889/2008 and EC Regulation No 834/2007USDA